Paying your commission
on time, every time
80% total contract value + acceptance payment
Acquisition Commission Schedule
Fast initial payment, week following contract acceptance
80% of total contract value paid upon go-live, including 3 year fix
(50% on 5 year fix)
Additional loyalty bonus commission on SmartTracker
Self billing on all commission payments saving you time
Product
Go-Live
Acceptance
Uplift
Loyalty Bonus
Other
SmartFix
SmartTracker
Electricity & Gas
Electricity & Gas
80% of total contract value
20% of total go-live commission
Up to 2p
electricity,
1.5p gas.
True up at end of fixed year.
100% year on year
50% of total go-live commission
N/A
Extra 0.4p in years 2 & 3
SmartFix 5 Yr
Electricity Only
50% of total contract value
20% of total go-live commission
Up to 2p
electricity,
1.5p gas.
Up to 2p
electricity
True up at end of fixed year.
Residual once go-live repaid.
True-up / Reconciliation Payments
The month following the end of each fixed term a ‘true-up’ payment/clawback is made of the actual paid usage consumed per customer during the contracted period.
For example, a true up will occur during each year of the SmartTracker product in line with the new 12 month fixed price period.
Clawbacks
The balance of any pre-paid commission will be clawed back in the event:
A supply does not go live for any reason
A change of tenancy occurs
We lose the supply
The product is mis-sold or invalid
Low User Tariff Commission
If a customer falls below our minimum usage (Elec 5,000 kWh/Gas 10,000 kWh), we reserve the right to move them to a low user tariff (30-day notice), reconcile existing commission and pay ongoing residual of 0.4p (0.2p on Gas).
Self Billing
Our payment system automatically sends you the invoices for your commission payments, saving you the time and hassle of doing so.
Via the benefit of self-billing we prepare and send you all your commission invoices/credit notes detailing each transaction. We will advise when money is credited to your account.
Payments
Reports Sent
Frequency
Report Type
Contract Acceptance & Go-Live
Weekly
Every Monday (Tuesday if Bank Hol)
Every Friday
Monthly
True Up/Reconciliation
On or before 22nd of each month
On or before 25th of each month
Upfront Renewal
Weekly
Every Monday (Tuesday if Bank Hol)
Every Friday
Monthly
Clawback
On or before 22nd of each month
On or before 25th of each month
Residual
Monthly
On or before 22nd of each month
On or before 25th of each month
NEXT UP - Learn about our guaranteed acceptance policy >